Privacy Policy
1. What we collect
We keep data collection intentionally limited. We do not collect device IDs, advertising IDs, or other persistent device identifiers. We do not use personal data for advertising tracking or cross-site profiling.
- your email address;
- account and subscription records needed to provide access to the service;
- payment and refund records provided by App Store, Google Play, or other payment providers;
- technical service logs required to operate and secure the VPN service, including IP address, connection timestamps, assigned entry node, health-check events, and service errors;
- support messages that you send to us directly.
2. What we do not collect for tracking
- no device IDs or advertising IDs for analytics or marketing;
- no profiling for advertising;
- no sale of personal data;
- no cross-app or cross-site tracking;
- no traffic-content inspection for marketing or user profiling.
3. How we use data
- to create and maintain your account;
- to provide VPN access and route your connection to available nodes;
- to prevent abuse, fraud, attacks, and account takeover;
- to validate subscriptions, purchases, renewals, and refunds;
- to troubleshoot incidents and keep the service stable and secure;
- to comply with legal obligations.
4. Connection logs and IP addresses
We store limited technical connection logs, including IP addresses and connection events. We do not use them to track users for advertising or profiling. We keep them only as operational and security data to protect users, investigate abuse, prevent fraud, troubleshoot service issues, and maintain the reliability of the platform.
5. VPN traffic content
We do not analyze the contents of your browsing, messages, calls, or files for analytics, advertising, or profiling. The service is intended to provide private network access, not content intelligence.
6. Sharing with third parties
We share data only when required to operate the service.
- Apple and Google, when subscriptions are purchased through App Store or Google Play;
- payment providers and banks involved in subscription processing or refunds;
- hosting, infrastructure, and cloud providers that run the website, backend, and VPN nodes;
- service providers involved in customer support or mandatory legal compliance;
- authorities when disclosure is required by law.
7. Cookies and sessions
The website may use cookies or equivalent session mechanisms to keep you signed in, secure the billing portal, and protect the service from abuse. These cookies are used for account access and service continuity, not for advertising tracking.
8. Retention
We retain account, billing, and technical security data only as long as reasonably needed to operate the service, handle disputes or refunds, investigate incidents, and comply with applicable law.
9. Your rights
- request access to the personal data we hold about you;
- request correction of inaccurate account information;
- request deletion of your account where retention is not legally required;
- contact us with privacy-related questions.
10. Operator and contact details
Service operator: [add legal entity / sole proprietor name]
Registration number: [add registration details]
Address: [add legal or correspondence address]
Support email: [add support email]
11. Changes to this policy
We may update this policy as the service evolves, including changes to apps, billing channels, infrastructure, or legal requirements. The current version will always be published on this page.